A: Unfortunately, we do not accept returns or exchanges. It is important to carefully review the product details and specifications before making a purchase, and if you have any questions, please feel free to ask us for assistance.

A: We sincerely apologize if you received a damaged or defective product. In such cases, please reach out to our customer service team with photographic evidence, and we will do our best to address the issue. However, please note that we still do not accept returns or exchanges in general.

A: No. Orders are not able to be cancelled.

A: As we do not accept returns or provide refunds, the issue of refund processing does not apply to our store. We apologize for any inconvenience this may cause.

A: Absolutely! Our customer service team is here to assist you with any questions or concerns you may have, even though we do not accept returns or cancel orders. Please feel free to reach out to us, and we will do our best to address your concerns and provide the necessary assistance.